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How ordering works, start to finish

Ordering takes a few minutes, needs no account, and never asks for payment on the website. Here’s each step, what happens behind it, and how to reach a real person.

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Before you order: a quick safety check

Read this to yourself. You don’t need to tell us anything. If any line doesn’t fit you, please read our safety notes and talk with a doctor before ordering.

  • I’m 21 or older.We only sell to adults 21+, and checkout asks you to confirm it.
  • I don’t take lithium, an MAOI or tramadol.Each has serious reported interactions. Antidepressants and other psychiatric medicines are worth a conversation with your prescriber too.
  • Neither I nor a close relative has had psychosis, schizophrenia or bipolar disorder.Research studies screen these people out for safety.
  • I’m not pregnant or breastfeeding.There’s no human safety data, and no data isn’t the same as safe.
  • My heart is healthy, or my doctor knows I’m considering this.Psilocybin can raise blood pressure and heart rate.
  • I won’t drive or use machinery afterward.And I’ll keep it stored safely away from children and pets.

The seven steps

From choosing to your doorstep, with nothing hidden in between.

  1. 1. Read the safety notes

    Psilocybin isn’t right for everyone. Take a minute with the list below and our safety page, especially if you take any medication.

  2. 2. Choose what you’d like

    Capsules come in three strains, three strengths and six pack sizes. Starter Sets and dried mushrooms are in the shop. Your bag keeps everything while you look around.

  3. 3. Check out in a few minutes

    Your name, email, phone and shipping address, the delivery speed you want, and how you’d like to pay. You confirm you’re 21 or older. Nothing is charged.

  4. 4. Confirm your address

    Before the order goes through, we show you the address and email exactly as typed. A quick look here saves a lost package.

  5. 5. Pay the emailed invoice

    We email a secure invoice you pay by card. If it doesn’t arrive, check spam or promotions.

  6. 6. We pack and ship it

    Paid by 2 PM Pacific on a business day? It ships the same business day, in plain, unmarked packaging with a neutral return address.

  7. 7. Follow it home

    A tracking email arrives once the carrier scans the package. No tracking within two business days? Check spam, then email us.

What to expect from us

Real people, by email

Write to info@mushroomhealers.com about anything: an order, a question, a worry. A person reads it and writes back. There’s no chatbot.

Honest limits

We’re not doctors and can’t give medical advice. We’ll always point you to good information and to the right people.

A 30-day guarantee

If something isn’t right, tell us within 30 days of delivery. How refunds work

Your details stay with us

We use them to ship and invoice your order, and never sell them. Our privacy policy

A few more answers before you begin.

Go to the shop

Ordering questions

Do I need an account?

No. There are no accounts. Your bag is kept in your browser, and checkout asks only for what we need to ship your order and send your invoice.

Why don’t you take payment on the website?

We email a secure card invoice instead. It keeps payment details off this website entirely: you enter your card on the invoice’s secure payment page.

How long until my invoice arrives?

Shortly after you place your order. If you don’t see it, check spam or promotions, then email info@mushroomhealers.com with your order number.

Can I change or cancel my order?

Yes, if it hasn’t been packed or handed to the carrier yet, so write to us as soon as you can. Orders move quickly. Once a package is on its way, our 30-day guarantee applies.

Will anyone call me?

Only if there’s a question about delivery. Everything else happens by email.

If you ever need help right now

Free, and there for you. Tap a number to call.

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