Privacy policy

When you order: your name, email, phone number, shipping address, billing address (for card payments), your chosen delivery and payment method, an optional payment-app username, your order notes, and what you ordered. You also confirm that you’re 21 or older.

When you join our list: your email address, and your name if you gave it at checkout.

Automatically: the address of the device that contacts our server (to protect against abuse; our rate-limit file keeps only a scrambled fingerprint of it for 24 hours), and, if analytics is on, the usage information described below. Your bag is stored in your own browser, not on our server, until you check out.

• To ship your order, email your invoice and order updates, and answer your messages.
• To check orders for mistakes and misuse, for example a ZIP code that doesn’t match its state.
• To send occasional updates, only if you agreed, with an unsubscribe link in every email.
• To understand which pages help people, through usage statistics from Google Analytics, when it’s turned on.

We never sell or rent your personal information.

A few service providers process information for us, only to do their job:

• Our web host, which runs this site and our email.
• An order-management service that receives each order from our server and keeps our order records.
• Payment provider: Stripe, which sends and processes our card invoices. We never see or store your card number.
• Our shipping label service and the carrier (UPS, and the Postal Service for PO Boxes), which receive your name and address.
• Our newsletter service, if you subscribe.
• Google Analytics 4, if enabled, which uses cookies to measure visits and the steps of checkout (for example, adding to the bag or placing an order). Google processes this under its own policies. You can block it with your browser’s privacy settings or Google’s opt-out add-on.

We keep order records for as long as we need them for accounting, tax and legal reasons. Newsletter addresses stay until you unsubscribe. Abuse-protection fingerprints are deleted after 24 hours.

You can ask to see, correct or delete the personal information we hold about you, or unsubscribe from our emails at any time. Email info@mushroomhealers.com and we’ll respond. Some records may need to be kept where the law requires it.

This site is for adults 21 and older. We don’t knowingly collect information from anyone younger.

The site uses encrypted connections, private settings are kept outside the public website, and payment never happens on the site itself. No system is perfect, but we work to protect what you share. If we change this policy, we’ll update the date above.