Shipping
Shipping, start to doorstep
We ship nationwide from our fulfillment team. Paid by 2 PM Pacific on a business day? Your order ships the same business day, tracked, in plain packaging.
Delivery options
| Method | Price | Arrives | Good to know |
|---|---|---|---|
| 2 Day Shipping | $9.99 | Two business days after it ships | The default for street addresses |
| Next Day Shipping | $45.00 | By the next business day after it ships | For street addresses |
| Saturday Delivery | $55.00 | Ships Friday, arrives Saturday | Offered from Thursday 2 PM to Friday 2 PM Pacific |
| PO Box Shipping (UPS Ground Saver) | Free | A couple of days longer than 2 Day | The only option for PO Boxes |
The 2 PM cutoff
Orders paid by 2 PM Pacific on a business day ship the same business day. After 2 PM, or on a weekend or holiday, they ship the next business day. In busy promotional periods, allow up to one more business day.
We don’t ship on Saturdays, Sundays, New Year’s Day, Martin Luther King Jr. Day, Memorial Day, the Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas or New Year’s Eve.
Packaging and tracking
Plain outside
The package is unmarked, and the return address uses a neutral business name. Nothing outside hints at what’s inside.
Sealed inside
Everything is vacuum-sealed to stay fresh and discreet.
Tracked
A tracking email arrives once the carrier scans your package, often that evening.
No tracking after two days?
Check spam or promotions first, then email info@mushroomhealers.com with your order number.
PO Boxes
UPS can’t deliver to a PO Box, so PO Box orders go by UPS Ground Saver, which hands the package to the Postal Service for the last stretch. It’s free and takes a couple of days longer than 2 Day Shipping.
At checkout, tick “I’m shipping to a PO Box”, enter your street address as usual, and add your box number in the PO Box line. Use the city, state and ZIP of your post office.
Shipping questions, answered.
Shipping questions
When will my order ship?
Orders paid by 2 PM Pacific on a business day ship the same business day. Orders paid after that, or on a weekend or holiday, ship the next business day. In busy promotional periods it can take one more business day.
How much is shipping?
2 Day Shipping is $9.99, Next Day Shipping is $45, Saturday Delivery is $55 when it’s offered, and PO Box shipping (UPS Ground Saver) is free.
Do you ship to PO Boxes?
Yes, by UPS Ground Saver, which is free and takes a couple of days longer than 2 Day Shipping. It’s the only option for PO Box addresses.
What does the package look like?
Plain and unmarked, with a neutral business name on the return address. The outside gives no hint of what’s inside.
I haven’t received tracking. What now?
Tracking is emailed once the carrier scans your package. If you don’t have it within two business days of paying, check spam, then email info@mushroomhealers.com with your order number.